FAQs for Anzara Bangladesh Limited's E-Commerce Website:
How can I place an order?
To place an order, simply browse our website, select the desired items, choose the appropriate size and quantity, and add them to your shopping cart. Proceed to the checkout page, where you will provide your shipping information and payment details to complete the order.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and mobile payment options and cash on delivery. You can choose your preferred payment method during the checkout process.
Do you offer international shipping?
Yes, we offer international shipping to all countries. Shipping fees and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or through the designated courier's tracking system.
What is your return/exchange policy?
We have a hassle-free return/exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within a specified time frame. Please refer to our return policy for detailed instructions and eligibility criteria.
How can I contact customer support?
You can contact our customer support team by visiting the "Contact Us" page on our website. We are available to assist you with any inquiries, concerns, or order-related issues.
Are the colors of the products accurate on the website?
We strive to display the colors of our products as accurately as possible on our website. However, please note that colors may appear slightly different due to variations in monitor settings and lighting conditions.
Can I cancel or modify my order after it has been placed?
Once an order is placed, it is processed promptly to ensure timely delivery. Therefore, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
How do I know what size to choose?
We provide detailed size charts for our products on the website. You can refer to these charts, which include measurements for each size, to determine the most suitable fit for you. If you have further questions, our customer support team is available to assist you.
Do you offer discounts or promotions?
Yes, we periodically offer discounts, promotions, and special offers. Stay updated by subscribing to our newsletter or following us on social media to receive notifications about the latest deals and promotions.
Where is your physical store located?
We only have one outlet at the moment, which is located in Banani, Dhaka in Bangladesh.
Welcome to Anzara, your ultimate destination for exclusive luxury dresses. Our collection showcases a perfect blend of modern and traditional designs, featuring unique embellishments and rich textures.
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